Resolved after 2 hours 32 minutes, affecting Royal Mail (Storefeeder), on September 12, 2026.
We have detected an elevated error rate from Royal Mail_SF Tracking API. Our team has escalated the issue with the data provider. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Affected components
Royal Mail (Storefeeder)
Update timeline
- investigating Sep 12, 2026, 09:47 PM UTC
We have detected an elevated error rate from Royal Mail_SF Tracking API. Our team has escalated the issue with the data provider. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
- resolved Sep 13, 2026, 12:20 AM UTC
This incident has been resolved.
Your product runs on more than Shippo
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services