Shippo incident

Elevated error rate on UPS Shipment API

Major Resolved View vendor source →

Shippo experienced a major incident on September 5, 2026 affecting UPS, lasting 8h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2026, 09:38 AM UTC
Resolved
Sep 05, 2026, 06:13 PM UTC
Duration
8h 35m
Detected by Pingoru
Sep 05, 2026, 09:38 AM UTC

Affected components

UPS

Update timeline

  1. investigating Sep 05, 2026, 09:38 AM UTC

    We’re seeing elevated error rates for the UPS Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.

  2. resolved Sep 05, 2026, 06:13 PM UTC

    This incident has been resolved.