There were 3 ShipEngine outages since February 12, 2026 totaling 24h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating reports of an increased frequency of timeouts and performance degradation impacting some users.
This incident has been resolved
We are investigating reports of an issue that is preventing the account dashboard from displaying all carrier connections as expected.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware of an issue causing an increased rate of timeout errors across various endpoints for some users. We are currently investigating this, and will provide an update once we have more information.
We have identified the cause of this issue. A fix has been put in place, and we are monitoring the results.
This incident has been resolved.
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