ShipEngine incident

Account Dashboard - Problem displaying some active carrier connections

Major Resolved View vendor source →

ShipEngine experienced a major incident on March 10, 2026 affecting ShipEngine API Dashboard, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2026, 02:14 PM UTC
Resolved
Mar 10, 2026, 04:40 PM UTC
Duration
2h 25m
Detected by Pingoru
Mar 10, 2026, 02:14 PM UTC

Affected components

ShipEngine API Dashboard

Update timeline

  1. investigating Mar 10, 2026, 02:14 PM UTC

    We are investigating reports of an issue that is preventing the account dashboard from displaying all carrier connections as expected.

  2. monitoring Mar 10, 2026, 03:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 10, 2026, 04:40 PM UTC

    This incident has been resolved.