Resolved after 5 hours 45 minutes, affecting ShipEngine API, on June 19, 2026.
We are aware of an issue causing an increased rate of timeout errors resulting in 499 and 502 errors across various endpoints for some users. We are currently investigating this, and will provide an update once we have more information.
Affected components
ShipEngine API
Update timeline
- investigating Jun 19, 2026, 02:00 PM UTC
We are aware of an issue causing an increased rate of timeout errors resulting in 499 and 502 errors across various endpoints for some users. We are currently investigating this, and will provide an update once we have more information.
- resolved Jun 19, 2026, 07:45 PM UTC
This incident has been resolved.
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