ShipEngine incident

Increased rate of latency and timeout errors.

Minor Resolved View vendor source →

ShipEngine experienced a minor incident on June 19, 2026 affecting ShipEngine API, lasting 5h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 02:00 PM UTC
Resolved
Jun 19, 2026, 07:45 PM UTC
Duration
5h 45m
Detected by Pingoru
Jun 19, 2026, 02:00 PM UTC

Affected components

ShipEngine API

Update timeline

  1. investigating Jun 19, 2026, 03:54 PM UTC

    We are aware of an issue causing an increased rate of timeout errors resulting in 499 and 502 errors across various endpoints for some users. We are currently investigating this, and will provide an update once we have more information.

  2. resolved Jun 19, 2026, 07:45 PM UTC

    This incident has been resolved.