ShipEngine experienced a major incident on June 1, 2026 affecting ShipEngine API Dashboard, lasting 3h 55m. The incident has been resolved; the full update timeline is below.
Affected components
ShipEngine API Dashboard
Update timeline
- investigating Jun 01, 2026, 03:59 PM UTC
We are currently investigating reports of a problem preventing some users from being able to successfully log into the account dashboard.
- monitoring Jun 01, 2026, 04:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 01, 2026, 07:55 PM UTC
This incident has been resolved.