ShipEngine experienced a minor incident on September 24, 2026 affecting UPS US, lasting 4d 15h. The incident has been resolved; the full update timeline is below.
Affected components
UPS US
Update timeline
- investigating Sep 24, 2026, 11:06 PM UTC
We are aware of an issue impacting users ability to connect UPS accounts programmatically via our API, and will provide further details when additional information is available.
- resolved Sep 29, 2026, 02:30 PM UTC
This incident has been resolved.