Is ShipEngine down?

Last checked 8m ago
Current status
ShipEngine has degraded performance

3 active incidents: LAX Service Disruptions, FedEx Label Generation Error · +1 more

Official status page: https://status.shipengine.com · Polled every 5 minutes · 61 components tracked

ShipEngine is reporting degraded performance right now (last checked 8m ago). Services are up but slower or partially failing.

Real-time ShipEngine status, recent outages, and incident history — pulled directly from ShipEngine's official status page at https://status.shipengine.com every 5 minutes. Pingoru tracks 61 ShipEngine services and has captured 9 incidents in the last 90 days (99.79% uptime). Get email, Slack, Discord, or webhook alerts the moment ShipEngine reports a new incident — free for 5 monitors, no credit card.

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ShipEngine uptime 99.79% uptime · past 90 days
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Active incidents 3

  1. Ongoing ● 21d 22h
    Started May 22, 2026, 09:55 PM UTC
    Timeline · 1 update
    • monitoring · May 22, 2026, 09:55 PM UTC

      Effective May 22, 2026 GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has temporarily suspended operations due to a local evacuation order following a chemical leak. All pickups and drop-offs in the LAX area will be delayed, and packages currently at the facility are being held.

    Latest: Effective May 22, 2026 GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has temporarily suspended operations due to a local evacuation order following a chemical l…

  2. Ongoing ● 22d 3h
    Started May 22, 2026, 04:55 PM UTC
    FedEx US
    Timeline · 4 updates
    • investigating · May 22, 2026, 04:55 PM UTC

      We are aware of an issue impacting label generation for FedEx from ShipStation for certain users. We are investigating this, and will provide an update once there is additional information.

    • identified · May 22, 2026, 09:55 PM UTC

      We have confirmed that the issue is related to an ongoing issue with the carrier. We will provide an additional update once the issue has been resolved.

    • identified · May 26, 2026, 02:09 PM UTC

      FedEx Continues to report issues with their API. We will provide another update once there is further information.

    • identified · May 27, 2026, 09:06 PM UTC

      We are continuing to work with FedEx to find a resolution. The specific error is "Unable to create FedEx shipment. We apologize for the inconvenience. This action cannot be completed at this time. Please try again later.."

    Latest: We are continuing to work with FedEx to find a resolution. The specific error is "Unable to create FedEx shipment. We apologize for the inconvenience. This action cannot be complet…

  3. Ongoing ● 100d 3h
    Started Mar 05, 2026, 05:10 PM UTC
    Timeline · 1 update
    • monitoring · Mar 05, 2026, 05:10 PM UTC

      Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so.  Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. USPS: Export traffic to the destinations listed below is likely to be affected. Some shipments also transit through impacted areas and, as a result, are also likely to experience severe delays: Iran / Israel / Iraq / Qatar / UAE / Kuwait / Bahrain / Jordan / Saudi Arabia / Oman GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above

    Latest: Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using establish…

Recent outages & incidents

Past 90 days
  1. Resolved 1h 10m
    Started Jun 11, 2026, 09:15 PM UTC · Resolved Jun 11, 2026, 10:25 PM UTC
    UPS US
    Timeline · 3 updates
    • investigating · Jun 11, 2026, 09:15 PM UTC

      We have observed a high frequency of errors returned while attempting to perform various functions with UPS accounts such as rating and label creation. While the error rate is elevated, it is not universally impacting all UPS accounts similarly. The following error is returned: A shipping carrier error occurred: Invalid Authentication Information The cause of this issue is being investigated.

    • monitoring · Jun 11, 2026, 09:48 PM UTC

      The service provider has confirmed a restoration of functionality. Error rates have begun to fall. We are continuing to monitor to ensure a full recovery.

    • resolved · Jun 11, 2026, 10:25 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 3h 55m
    Started Jun 01, 2026, 03:59 PM UTC · Resolved Jun 01, 2026, 07:55 PM UTC
    ShipEngine API Dashboard
    Timeline · 3 updates
    • investigating · Jun 01, 2026, 03:59 PM UTC

      We are currently investigating reports of a problem preventing some users from being able to successfully log into the account dashboard.

    • monitoring · Jun 01, 2026, 04:13 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jun 01, 2026, 07:55 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 46m
    Started May 13, 2026, 06:29 PM UTC · Resolved May 13, 2026, 07:16 PM UTC
    FedEx US
    Timeline · 3 updates
    • identified · May 13, 2026, 06:29 PM UTC

      We are aware of an outage with FedEx's API that is resulting in 500 errors in response to certain requests, including label generation requests.

    • monitoring · May 13, 2026, 06:50 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 13, 2026, 07:16 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 3h 1m
    Started May 12, 2026, 05:00 PM UTC · Resolved May 12, 2026, 08:02 PM UTC
    ShipEngine API Dashboard
    Timeline · 4 updates
    • investigating · May 12, 2026, 05:00 PM UTC

      We are aware of an issue preventing ShipEngine/ShipStationAPI dashboard access/login attempts from being completed successfully. We are investigating the underlying cause.

    • identified · May 12, 2026, 05:16 PM UTC

      An outage with a third party service provider has been identified as the cause of account dashboard login issues. We are working with the provider to restore functionality.

    • monitoring · May 12, 2026, 07:17 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 12, 2026, 08:02 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 21h 10m
    Started Apr 20, 2026, 09:26 PM UTC · Resolved Apr 21, 2026, 06:36 PM UTC
    ShipEngine API
    Timeline · 2 updates
    • investigating · Apr 20, 2026, 09:26 PM UTC

      We are investigating reports of an increased frequency of timeouts and performance degradation impacting some users.

    • resolved · Apr 21, 2026, 06:36 PM UTC

      This incident has been resolved

    Latest: This incident has been resolved

See the full ShipEngine outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse ShipEngine outage history →

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Outage history

Past 90 days · 8 incidents View full outage history →