Is ShipEngine down?
Last checked 3m agoNo incidents right now.
ShipEngine is operational right now. Last checked 3m ago; the most recent incident resolved 5d ago.
Real-time ShipEngine status, recent outages, and incident history — pulled directly from ShipEngine's official status page at https://status.shipengine.com every 5 minutes. Pingoru tracks 61 ShipEngine services and has captured 12 incidents in the last 90 days (99.76% uptime). Get email, Slack, Discord, or webhook alerts the moment ShipEngine reports a new incident — free for 5 monitors, no credit card.
Active incident 1
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Timeline · 1 update
- monitoring · Jul 08, 2026, 02:27 PM UTC
Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. Learn more here. GlobalPost: Due to new EU regulations, Germany is no longer accepting IOSS DDU shipments valued under €150, and France will only accept them through the end of July. To avoid automatic returns, customs delays, or extra fees, we highly recommend using our DDP services including, GlobalPost Plus or GlobalPost Plus Duties & Taxes Included. See details here. Canada Post: Effective July 3, 2026, Canada Post is temporarily suspending parcel acceptance to select European Union destinations due to new EU customs requirements for low value shipments. See details here.
Latest: Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. Learn more here. GlobalPost: Due…
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Recent outages & incidents
Past 90 days- Royal Mail
Timeline · 3 updates
- investigating · Jul 24, 2026, 09:40 AM UTC
We are currently seeing performance degradation when calling the Royal Mail and Parcel Force APIs.
- monitoring · Jul 24, 2026, 09:56 AM UTC
Carrier was contacted and is reviewing the issue on his side.
- resolved · Jul 24, 2026, 11:19 AM UTC
The carrier solved the issue on his side, and the performance went back to normal.
Latest: The carrier solved the issue on his side, and the performance went back to normal.
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- ShipEngine API
Timeline · 3 updates
- investigating · Jul 14, 2026, 09:24 PM UTC
We are aware of an issue causing latency when accessing ShipStation API, and we are actively investigating this issue. This is impacting multiple features, including label generation.
- investigating · Jul 14, 2026, 09:26 PM UTC
We are continuing to investigate this issue.
- resolved · Jul 14, 2026, 09:58 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- ShipEngine API
Timeline · 2 updates
- investigating · Jun 19, 2026, 03:54 PM UTC
We are aware of an issue causing an increased rate of timeout errors resulting in 499 and 502 errors across various endpoints for some users. We are currently investigating this, and will provide an update once we have more information.
- resolved · Jun 19, 2026, 07:45 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- UPS US
Timeline · 3 updates
- investigating · Jun 11, 2026, 09:15 PM UTC
We have observed a high frequency of errors returned while attempting to perform various functions with UPS accounts such as rating and label creation. While the error rate is elevated, it is not universally impacting all UPS accounts similarly. The following error is returned: A shipping carrier error occurred: Invalid Authentication Information The cause of this issue is being investigated.
- monitoring · Jun 11, 2026, 09:48 PM UTC
The service provider has confirmed a restoration of functionality. Error rates have begun to fall. We are continuing to monitor to ensure a full recovery.
- resolved · Jun 11, 2026, 10:25 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- ShipEngine API Dashboard
Timeline · 3 updates
- investigating · Jun 01, 2026, 03:59 PM UTC
We are currently investigating reports of a problem preventing some users from being able to successfully log into the account dashboard.
- monitoring · Jun 01, 2026, 04:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jun 01, 2026, 07:55 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full ShipEngine outage history
5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse ShipEngine outage history →Or sign up free to get alerts when ShipEngine breaks · 10 free monitors · No credit card
- Started Jul 24, 2026, 09:40 AM UTC · Resolved Jul 24, 2026, 11:19 AM UTC · 1h 39m
- General Latency ResolvedStarted Jul 14, 2026, 09:24 PM UTC · Resolved Jul 14, 2026, 09:58 PM UTC · 34m
- Started Jul 08, 2026, 02:27 PM UTC · ● 21d 7h
- Started Jun 19, 2026, 02:00 PM UTC · Resolved Jun 19, 2026, 07:45 PM UTC · 5h 45m
- UPS Authentication Errors ResolvedStarted Jun 11, 2026, 09:15 PM UTC · Resolved Jun 11, 2026, 10:25 PM UTC · 1h 10m
- Unable to load account dashboard ResolvedStarted Jun 01, 2026, 03:59 PM UTC · Resolved Jun 01, 2026, 07:55 PM UTC · 3h 55m
- LAX Service Disruptions ResolvedStarted May 22, 2026, 09:55 PM UTC · Resolved Jul 01, 2026, 02:58 PM UTC · 39d 17h
- FedEx Label Generation Error ResolvedStarted May 22, 2026, 04:55 PM UTC · Resolved Jun 26, 2026, 03:36 PM UTC · 34d 22h