Is ShipEngine down?

Last checked 3m ago
Current status
ShipEngine is up

No incidents right now.

Official status page: https://status.shipengine.com · Polled every 5 minutes · 61 components tracked

ShipEngine is operational right now. Last checked 3m ago; the most recent incident resolved 5d ago.

Real-time ShipEngine status, recent outages, and incident history — pulled directly from ShipEngine's official status page at https://status.shipengine.com every 5 minutes. Pingoru tracks 61 ShipEngine services and has captured 12 incidents in the last 90 days (99.76% uptime). Get email, Slack, Discord, or webhook alerts the moment ShipEngine reports a new incident — free for 5 monitors, no credit card.

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ShipEngine uptime 99.76% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 21d 7h
    Started Jul 08, 2026, 02:27 PM UTC
    Timeline · 1 update
    • monitoring · Jul 08, 2026, 02:27 PM UTC

      Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. Learn more here. GlobalPost: Due to new EU regulations, Germany is no longer accepting IOSS DDU shipments valued under €150, and France will only accept them through the end of July. To avoid automatic returns, customs delays, or extra fees, we highly recommend using our DDP services including, GlobalPost Plus or GlobalPost Plus Duties & Taxes Included. See details here. Canada Post: Effective July 3, 2026, Canada Post is temporarily suspending parcel acceptance to select European Union destinations due to new EU customs requirements for low value shipments. See details here.

    Latest: Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. Learn more here. GlobalPost: Due…

Recent outages & incidents

Past 90 days
  1. Resolved 1h 39m
    Started Jul 24, 2026, 09:40 AM UTC · Resolved Jul 24, 2026, 11:19 AM UTC
    Royal Mail
    Timeline · 3 updates
    • investigating · Jul 24, 2026, 09:40 AM UTC

      We are currently seeing performance degradation when calling the Royal Mail and Parcel Force APIs.

    • monitoring · Jul 24, 2026, 09:56 AM UTC

      Carrier was contacted and is reviewing the issue on his side.

    • resolved · Jul 24, 2026, 11:19 AM UTC

      The carrier solved the issue on his side, and the performance went back to normal.

    Latest: The carrier solved the issue on his side, and the performance went back to normal.

  2. Resolved 34m
    Started Jul 14, 2026, 09:24 PM UTC · Resolved Jul 14, 2026, 09:58 PM UTC
    ShipEngine API
    Timeline · 3 updates
    • investigating · Jul 14, 2026, 09:24 PM UTC

      We are aware of an issue causing latency when accessing ShipStation API, and we are actively investigating this issue. This is impacting multiple features, including label generation.

    • investigating · Jul 14, 2026, 09:26 PM UTC

      We are continuing to investigate this issue.

    • resolved · Jul 14, 2026, 09:58 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 5h 45m
    Started Jun 19, 2026, 02:00 PM UTC · Resolved Jun 19, 2026, 07:45 PM UTC
    ShipEngine API
    Timeline · 2 updates
    • investigating · Jun 19, 2026, 03:54 PM UTC

      We are aware of an issue causing an increased rate of timeout errors resulting in 499 and 502 errors across various endpoints for some users. We are currently investigating this, and will provide an update once we have more information.

    • resolved · Jun 19, 2026, 07:45 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1h 10m
    Started Jun 11, 2026, 09:15 PM UTC · Resolved Jun 11, 2026, 10:25 PM UTC
    UPS US
    Timeline · 3 updates
    • investigating · Jun 11, 2026, 09:15 PM UTC

      We have observed a high frequency of errors returned while attempting to perform various functions with UPS accounts such as rating and label creation. While the error rate is elevated, it is not universally impacting all UPS accounts similarly. The following error is returned: A shipping carrier error occurred: Invalid Authentication Information The cause of this issue is being investigated.

    • monitoring · Jun 11, 2026, 09:48 PM UTC

      The service provider has confirmed a restoration of functionality. Error rates have begun to fall. We are continuing to monitor to ensure a full recovery.

    • resolved · Jun 11, 2026, 10:25 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 3h 55m
    Started Jun 01, 2026, 03:59 PM UTC · Resolved Jun 01, 2026, 07:55 PM UTC
    ShipEngine API Dashboard
    Timeline · 3 updates
    • investigating · Jun 01, 2026, 03:59 PM UTC

      We are currently investigating reports of a problem preventing some users from being able to successfully log into the account dashboard.

    • monitoring · Jun 01, 2026, 04:13 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jun 01, 2026, 07:55 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full ShipEngine outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse ShipEngine outage history →

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Outage history

Past 90 days · 10 incidents View full outage history →