ShipEngine experienced a major incident on July 14, 2026 affecting ShipEngine API, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
ShipEngine API
Update timeline
- investigating Jul 14, 2026, 09:24 PM UTC
We are aware of an issue causing latency when accessing ShipStation API, and we are actively investigating this issue. This is impacting multiple features, including label generation.
- investigating Jul 14, 2026, 09:26 PM UTC
We are continuing to investigate this issue.
- resolved Jul 14, 2026, 09:58 PM UTC
This incident has been resolved.