Scalepoint experienced a major incident on September 25, 2025 affecting HUB Health, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
HUB Health
Update timeline
- investigating Sep 25, 2025, 10:06 AM UTC
Some of our users are experiencing issues when ordering service partners in HUB Health. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
- resolved Sep 25, 2025, 10:45 AM UTC
This incident has been resolved.