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Last checked just now
Current status
Scalepoint is up

No incidents right now.

Official status page: https://status.scalepoint.com · Polled every 5 minutes · 20 components tracked

Scalepoint is operational right now. Last checked just now; the most recent incident resolved 5d ago.

Real-time Scalepoint status, recent outages, and incident history — pulled directly from Scalepoint's official status page at https://status.scalepoint.com every 5 minutes. Pingoru tracks 20 Scalepoint services and has captured 27 incidents in the last 90 days (98.97% uptime). Get email, Slack, Discord, or webhook alerts the moment Scalepoint reports a new incident — free for 5 monitors, no credit card.

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Scalepoint uptime 98.97% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 30m
    Started Aug 03, 2026, 06:06 AM UTC · Resolved Aug 03, 2026, 06:37 AM UTC
    Timeline · 2 updates
    • investigating · Aug 03, 2026, 06:06 AM UTC

      Our Sandbox environment for CORE & HUB is currently unavailable. We are investigating the issue at highest priority.

    • resolved · Aug 03, 2026, 06:37 AM UTC

      (not set)

    Latest: (not set)

  2. Resolved 7d
    Started Jul 27, 2026, 06:01 AM UTC · Resolved Aug 03, 2026, 06:11 AM UTC
    Timeline · 4 updates
    • investigating · Jul 27, 2026, 06:01 AM UTC

      Some of our users are currently experiencing issues in ClaimShop Settlement and the Shop. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

    • identified · Jul 27, 2026, 06:55 AM UTC

      Some of our users are currently experiencing issues in ClaimShop Settlement and the Shop. Some claim handlers and users are unable to complete work and gain access to their settlement. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

    • investigating · Jul 27, 2026, 06:59 AM UTC

      Fix has been published. Incident resolved.

    • resolved · Aug 03, 2026, 06:11 AM UTC

      Incident is resolved.

    Latest: Incident is resolved.

  3. Resolved 13m
    Started Jul 07, 2026, 10:59 AM UTC · Resolved Jul 07, 2026, 11:12 AM UTC
    Timeline · 3 updates
    • investigating · Jul 07, 2026, 10:59 AM UTC

      We're investigating an issue affecting the ClaimShop Settlement module. Some customers are not receiving claim events since 09:06. Our team is actively investigating and will post an update as soon as we know more.

    • monitoring · Jul 07, 2026, 11:04 AM UTC

      A fix has been implemented. We are monitoring the results.

    • resolved · Jul 07, 2026, 11:12 AM UTC

      (not set)

    Latest: (not set)

  4. Resolved 3d 3h
    Started Jun 26, 2026, 09:44 AM UTC · Resolved Jun 29, 2026, 12:53 PM UTC
    Timeline · 3 updates
    • investigating · Jun 26, 2026, 09:44 AM UTC

      We are aware of an issue affecting some external service partners in HUB Property. It primarily impacts external service partner accounts when they are first granted access to a claim. We are investigating with the highest priority and will provide an update as soon as we have more information or the issue is resolved.

    • identified · Jun 26, 2026, 12:58 PM UTC

      Issue has been identified and a fix is being worked on.

    • resolved · Jun 29, 2026, 12:53 PM UTC

      (not set)

    Latest: (not set)

  5. Resolved 3d 3h
    Started Jun 26, 2026, 09:35 AM UTC · Resolved Jun 29, 2026, 12:52 PM UTC
    HUB Property
    Timeline · 5 updates
    • investigating · Jun 26, 2026, 09:35 AM UTC

      We are aware of an issue affecting some external service partners in HUB Property. It primarily impacts external service partner accounts when they are first granted access to a claim. We are investigating with the highest priority and will provide an update as soon as we have more information or the issue is resolved.

    • identified · Jun 26, 2026, 12:59 PM UTC

      We have identified the cause of the issue affecting service partner access to claims in HUB Property. A fix is being worked on now, and we will provide a further update once it has been deployed or we have more information

    • identified · Jun 29, 2026, 07:24 AM UTC

      Work is still ongoing. Some external service partners may still experience issues with access to claims.

    • monitoring · Jun 29, 2026, 09:12 AM UTC

      A fix has been implemented and we are monitoring results. All external service partners should be able to access claims once again.

    • resolved · Jun 29, 2026, 12:52 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Scalepoint outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Scalepoint outage history →

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Outage history

Past 90 days · 10 incidents View full outage history →