Is Scalepoint down?
Last checked 8m agoNo incidents right now.
Scalepoint is operational right now. Last checked 8m ago; the most recent incident resolved 1d ago.
Real-time Scalepoint status, recent outages, and incident history — pulled directly from Scalepoint's official status page at https://status.scalepoint.com every 5 minutes. Pingoru tracks 17 Scalepoint services and has captured 22 incidents in the last 90 days (97.97% uptime). Get email, Slack, Discord, or webhook alerts the moment Scalepoint reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- All (Entire system affected)Settlement Tool
Timeline · 3 updates
- investigating · Jun 12, 2026, 11:29 AM UTC
Some of our claimshandlers are unable to complete work in Settlement Tool. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
- monitoring · Jun 12, 2026, 11:40 AM UTC
A fix has been implemented, we are monitoring results.
- resolved · Jun 12, 2026, 01:13 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- All (Entire system affected)
Timeline · 3 updates
- investigating · Jun 03, 2026, 05:59 AM UTC
Some of our users are currently experiencing working in CORE & HUB system. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
- monitoring · Jun 03, 2026, 06:27 AM UTC
A fix has been implemented and we are monitoring situation.
- resolved · Jun 03, 2026, 07:11 AM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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- All (Entire system affected)
Timeline · 4 updates
- investigating · May 22, 2026, 07:11 AM UTC
Some of our users are currently experiencing issues in ClaimShop Settlement and the Shop. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
- monitoring · May 22, 2026, 07:29 AM UTC
A fix has been introduced and we are monitoring the situation.
- identified · May 22, 2026, 08:51 AM UTC
The issue has been identified and a fix is being implemented.
- resolved · May 22, 2026, 09:07 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Communication
Timeline · 4 updates
- identified · May 21, 2026, 06:49 AM UTC
Some customers may experience missing or non-updating messages in the Messages tab on certain claims. The issue is being investigated with the highest priority. We will provide further updates as soon as more information is available or the issue has been resolved. As a workaround, users can limit the displayed messages using the filter located at the top of the Messages tab, next to the search function.
- identified · May 21, 2026, 07:40 AM UTC
We’ve identified the cause and are working on deploying a fix as soon as possible.
- identified · May 21, 2026, 09:28 AM UTC
We are continuing to work on a fix for this issue.
- resolved · May 21, 2026, 09:29 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Sandbox
Timeline · 2 updates
- investigating · May 13, 2026, 07:00 AM UTC
Some of our users are currently experiencing issues in access to Sandbox environment for ClaimShop. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
- resolved · May 13, 2026, 07:24 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Scalepoint outage history
6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Scalepoint outage history →Or sign up free to get alerts when Scalepoint breaks · 10 free monitors · No credit card
- Started Jun 12, 2026, 11:29 AM UTC · Resolved Jun 12, 2026, 01:13 PM UTC · 1h 43m
- Disruption of service - CORE & HUB ResolvedStarted Jun 03, 2026, 05:59 AM UTC · Resolved Jun 03, 2026, 07:11 AM UTC · 1h 11m
- Disruption of service - ClaimShop ResolvedStarted May 22, 2026, 07:11 AM UTC · Resolved May 22, 2026, 09:07 AM UTC · 1h 56m
- Started May 21, 2026, 06:49 AM UTC · Resolved May 21, 2026, 09:29 AM UTC · 2h 39m
- Disruption of service (ClaimShop) ResolvedStarted May 13, 2026, 07:00 AM UTC · Resolved May 13, 2026, 07:24 AM UTC · 23m
- Started Apr 24, 2026, 08:20 AM UTC · Resolved Apr 24, 2026, 06:13 PM UTC · 9h 53m
- Started Apr 23, 2026, 11:00 AM UTC · Resolved Apr 23, 2026, 08:32 PM UTC · 9h 32m
- Started Apr 20, 2026, 08:16 AM UTC · Resolved Apr 20, 2026, 01:14 PM UTC · 4h 58m