Scalepoint incident

No events received since this morning at 09:06

Minor Resolved

Scalepoint experienced a minor incident on July 7, 2026, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 10:59 AM UTC
Resolved
Jul 07, 2026, 11:12 AM UTC
Duration
13m
Detected by Pingoru
Jul 07, 2026, 10:59 AM UTC

Update timeline

  1. investigating Jul 07, 2026, 10:59 AM UTC

    We're investigating an issue affecting the ClaimShop Settlement module. Some customers are not receiving claim events since 09:06. Our team is actively investigating and will post an update as soon as we know more.

  2. monitoring Jul 07, 2026, 11:04 AM UTC

    A fix has been implemented. We are monitoring the results.

  3. resolved Jul 07, 2026, 11:12 AM UTC

    (not set)