Scalepoint incident

Disruption of service - CORE & HUB

Critical Resolved View vendor source →

Scalepoint experienced a critical incident on June 3, 2026 affecting All (Entire system affected), lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 05:59 AM UTC
Resolved
Jun 03, 2026, 07:11 AM UTC
Duration
1h 11m
Detected by Pingoru
Jun 03, 2026, 05:59 AM UTC

Affected components

All (Entire system affected)

Update timeline

  1. investigating Jun 03, 2026, 05:59 AM UTC

    Some of our users are currently experiencing working in CORE & HUB system. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

  2. monitoring Jun 03, 2026, 06:27 AM UTC

    A fix has been implemented and we are monitoring situation.

  3. resolved Jun 03, 2026, 07:11 AM UTC

    The incident has been resolved.