Scalepoint incident

Claimshop is down

Critical Resolved

Scalepoint experienced a critical incident on April 23, 2026, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 11:07 AM UTC
Resolved
Apr 23, 2026, 12:31 PM UTC
Duration
1h 24m
Detected by Pingoru
Apr 23, 2026, 11:07 AM UTC

Update timeline

  1. investigating Apr 23, 2026, 11:07 AM UTC

    We are investigatin the issue.

  2. investigating Apr 23, 2026, 11:33 AM UTC

    We are still investigating the issue.

  3. investigating Apr 23, 2026, 11:48 AM UTC

    We are getting multiple reports of erros in CORE & HUB from users. Investigation continues.

  4. resolved Apr 23, 2026, 12:31 PM UTC

    (not set)