Scalepoint experienced a minor incident on September 29, 2025 affecting HUB Health, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
HUB Health
Update timeline
- investigating Sep 29, 2025, 07:16 AM UTC
Some of our users of HUB Health are experiencing issues accessing CRM. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
- monitoring Sep 29, 2025, 07:16 AM UTC
A fix has been implemented. We are monitoring results.
- resolved Sep 29, 2025, 07:27 AM UTC
This incident has been resolved.