Revenera experienced a minor incident on July 21, 2025 affecting Usage Intelligence, lasting 2d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Usage Intelligence
Update timeline
- investigating Jul 21, 2025, 04:33 PM UTC
We are currently experiencing an issue with our cloud service provider that is preventing the listing and download of raw data exports on both the Usage Intelligence dashboard and reporting APIs. We will provide an update as more information becomes available. We apologize for the inconvenience.
- resolved Jul 24, 2025, 03:31 PM UTC
Services have been restored and are operating as normal. We are marking this incident as resolved.