Revenera incident
FlexNet Operations ALM/LLM Device Activation Service in Production NAM 2
Resolved after 3 hours 6 minutes, affecting FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2 and FlexNet Operations ALM/LLM Cloud Licensing Service NAM2, on March 23, 2026.
Our monitoring confirms that the service is operating as normal. We are marking this incident as resolved.
Affected components
Update timeline
- investigating Mar 23, 2026, 06:09 PM UTC
We are experiencing issues with the FlexNet Operations Cloud ALM/LLM Device Activation Service in the Production environments NAM2. Functionality impacted by this outage includes, but may not be limited to, the following: -Device creation and activation -View device or device related details -Device lifecycle activities Our teams are diligently working to restore full functionality as quickly as possible. We will continue to share status updates as new information becomes available.
- monitoring Mar 23, 2026, 06:49 PM UTC
Our team has identified the cause of the issue and a fix has been implemented. We have verified the service is fully restored. We will continue to monitor the service to ensure ongoing stability.
- resolved Mar 23, 2026, 09:16 PM UTC
Our monitoring confirms that the service is operating as normal. We are marking this incident as resolved.
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