Revenera incident

FlexNet Operations ALM/LLM Device Activation Service in Production NAM 2

Critical Resolved View vendor source →
Started
Mar 23, 2026, 06:09 PM UTC
Resolved
Mar 23, 2026, 09:16 PM UTC
Duration
3h 6m
Detected by Pingoru
Mar 23, 2026, 06:09 PM UTC

Affected components

FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2FlexNet Operations ALM/LLM Cloud Licensing Service NAM2

Update timeline

  1. investigating Mar 23, 2026, 06:09 PM UTC

    We are experiencing issues with the FlexNet Operations Cloud ALM/LLM Device Activation Service in the Production environments NAM2. Functionality impacted by this outage includes, but may not be limited to, the following: -Device creation and activation -View device or device related details -Device lifecycle activities Our teams are diligently working to restore full functionality as quickly as possible. We will continue to share status updates as new information becomes available.

  2. monitoring Mar 23, 2026, 06:49 PM UTC

    Our team has identified the cause of the issue and a fix has been implemented. We have verified the service is fully restored. We will continue to monitor the service to ensure ongoing stability.

  3. resolved Mar 23, 2026, 09:16 PM UTC

    Our monitoring confirms that the service is operating as normal. We are marking this incident as resolved.

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