Revenera incident

Outage: FlexNet Operations ALM Production NAM2

Resolved after 3 hours 35 minutes, affecting FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2, on October 13, 2026.

monitoring Oct 13, 2026, 05:28 PM UTC

A fix has been implemented and we are monitoring the application.

Started
Oct 13, 2026, 02:41 PM UTC
Resolved
Oct 13, 2026, 06:17 PM UTC
Duration
3h 35m
Detected by Pingoru
Oct 13, 2026, 02:41 PM UTC

Affected components

FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2

Update timeline

  1. investigating Oct 13, 2026, 02:41 PM UTC

    We are currently experiencing an issue with FlexNet Operations ALM Production NAM2. Our teams are actively working to restore full functionality as quickly as possible. We will continue to share updates as more information becomes available.

  2. identified Oct 13, 2026, 03:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 13, 2026, 05:28 PM UTC

    A fix has been implemented and we are monitoring the application.

  4. resolved Oct 13, 2026, 06:17 PM UTC

    This incident has been resolved.

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