Revenera incident

Outage: FlexNet Operations ALM Cloud Licensing Service in Production [NAM 7]

Resolved after 3 hours 15 minutes, affecting FlexNet Operations ALM Cloud Device Activation Service NAM7, on August 17, 2026.

monitoring Aug 17, 2026, 07:15 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 17, 2026, 06:08 AM UTC
Resolved
Aug 17, 2026, 09:23 AM UTC
Duration
3h 15m
Detected by Pingoru
Aug 17, 2026, 06:08 AM UTC

Affected components

FlexNet Operations ALM Cloud Device Activation Service NAM7

Update timeline

  1. investigating Aug 17, 2026, 06:08 AM UTC

    We are currently investigating this issue.

  2. identified Aug 17, 2026, 06:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 17, 2026, 07:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 17, 2026, 09:23 AM UTC

    This incident has been resolved.

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