Revenera incident

Reporter – Scheduled Report Delivery Issue – Manual Generation Required

Resolved after 7 hours 22 minutes, affecting FlexNet Operations Legacy Reporter, on April 22, 2026.

monitoring Apr 22, 2026, 12:48 PM UTC

A fix has been implemented and our initial monitoring shows scheduled reports are being sent out. We are monitoring the application to ensure the fix remains stable.

Started
Apr 22, 2026, 10:57 AM UTC
Resolved
Apr 22, 2026, 06:20 PM UTC
Duration
7h 22m
Detected by Pingoru
Apr 22, 2026, 10:57 AM UTC

Affected components

FlexNet Operations Legacy Reporter

Update timeline

  1. investigating Apr 22, 2026, 10:57 AM UTC

    We are currently investigating an issue with scheduled report delivery. As a temporary workaround, customers may manually generate the reports until the issue is resolved.

  2. identified Apr 22, 2026, 12:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 22, 2026, 12:48 PM UTC

    A fix has been implemented and our initial monitoring shows scheduled reports are being sent out. We are monitoring the application to ensure the fix remains stable.

  4. resolved Apr 22, 2026, 06:20 PM UTC

    This incident has been resolved.

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