Revenera incident

FlexNet Operations ALM/LLM Inaccessible in Production (NAM) Environments

Major Resolved View vendor source →
Started
Apr 02, 2026, 02:41 PM UTC
Resolved
Apr 02, 2026, 05:12 PM UTC
Duration
2h 31m
Detected by Pingoru
Apr 02, 2026, 02:41 PM UTC

Affected components

FlexNet Operations ALM End User Portal NAM2FlexNet Operations LLM Production End User Portal NAMFlexNet Operations ALM End User Portal NAM7FlexNet Operations ALM Producer Portal NAM6FlexNet Operations ALM End User Portal NAM3FlexNet Operations ALM End User Portal NAM1FlexNet Operations ALM End User Portal NAM5FlexNet Operations ALM End User Portal NAM4FlexNet Operations ALM Producer Portal NAM2FlexNet Operations LLM Production Producer Portal NAMFlexNet Operations ALM Producer Portal NAM7FlexNet Operations ALM Cloud Device Activation Service NAM6FlexNet Operations ALM Producer Portal NAM3FlexNet Operations ALM Producer Portal NAM1FlexNet Operations ALM Producer Portal NAM5FlexNet Operations ALM Producer Portal NAM4FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2FlexNet Operations ALM Cloud Device Activation Service NAM7FlexNet Operations ALM Cloud Licensing Service NAM6FlexNet Operations ALM/LLM Cloud Device Activation Service NAM3FlexNet Operations ALM/LLM Cloud Device Activation Service NAM1FlexNet Operations ALM/LLM Cloud Device Activation Service NAM5FlexNet Operations ALM/LLM Cloud Device Activation Service NAM4FlexNet Operations ALM Cloud Licensing Service NAM7FlexNet Operations ALM/LLM Cloud Licensing Service NAM1FlexNet Operations ALM/LLM Cloud Licensing Service NAM2FlexNet Operations ALM/LLM Cloud Licensing Service NAM3FlexNet Operations ALM/LLM Cloud Licensing Service NAM4FlexNet Operations ALM/LLM Cloud Licensing Service NAM5FlexNet Operations LaaS

Update timeline

  1. monitoring Apr 02, 2026, 02:41 PM UTC

    We experienced intermittent access issues in the FlexNet Operations ALM/LLM Production (NAM) environment that affected access to the ALM/LLM portals. The issue has been resolved, and we are monitoring to ensure continued stability.

  2. resolved Apr 02, 2026, 05:12 PM UTC

    FlexNet Operations ALM/LLM remains stable in the Production (NAM) environments, and no further issues have been observed. This incident is now resolved. If you experience any issues, please open a support ticket with Revenera Technical Support.

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