Revenera incident

FlexNet Operations ALM/LLM Inaccessible in Production (NAM) Environments

Revenera experienced a major incident on April 2, 2026 affecting FlexNet Operations ALM End User Portal NAM2 and FlexNet Operations LLM Production End User Portal NAM and 1 more component, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started: Apr 02, 2026, 02:41 PM UTC
Resolved: Apr 02, 2026, 05:12 PM UTC
Duration: 2h 31m
Detected by Pingoru: Apr 02, 2026, 02:41 PM UTC

Affected components

FlexNet Operations ALM End User Portal NAM2FlexNet Operations LLM Production End User Portal NAMFlexNet Operations ALM End User Portal NAM7FlexNet Operations ALM Producer Portal NAM6FlexNet Operations ALM End User Portal NAM3FlexNet Operations ALM End User Portal NAM1FlexNet Operations ALM End User Portal NAM5FlexNet Operations ALM End User Portal NAM4FlexNet Operations ALM Producer Portal NAM2FlexNet Operations LLM Production Producer Portal NAM

Update timeline

monitoring Apr 02, 2026, 02:41 PM UTC

We experienced intermittent access issues in the FlexNet Operations ALM/LLM Production (NAM) environment that affected access to the ALM/LLM portals. The issue has been resolved, and we are monitoring to ensure continued stability.
resolved Apr 02, 2026, 05:12 PM UTC

FlexNet Operations ALM/LLM remains stable in the Production (NAM) environments, and no further issues have been observed. This incident is now resolved. If you experience any issues, please open a support ticket with Revenera Technical Support.