Revenera incident
Email Delivery Issues in FlexNet Operations ALM/LLM in Production (NAM)
Notice Vendor's status page →
Resolved after 3 hours 56 minutes, affecting FlexNet Operations ALM End User Portal NAM2 and FlexNet Operations ALM End User Portal UAT NAM1 and 1 more, on May 27, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
FlexNet Operations ALM End User Portal NAM2FlexNet Operations ALM End User Portal UAT NAM1FlexNet Operations LLM Production End User Portal NAMFlexNet Operations LLM UAT End User Portal NAMFlexNet Operations ALM End User Portal UAT NAM4FlexNet Operations ALM End User Portal NAM7FlexNet Operations ALM Producer Portal NAM6FlexNet Operations ALM Producer Portal UAT NAM3FlexNet Operations ALM End User Portal UAT NAM2FlexNet Operations ALM End User Portal NAM3
Update timeline
- investigating May 27, 2026, 06:37 AM UTC
We are actively working with our vendor to restore email functionality and will provide an update as soon as more information becomes available. We apologise for the inconvenience.
- monitoring May 27, 2026, 07:46 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 27, 2026, 10:34 AM UTC
This incident has been resolved.
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