Revenera incident

Outage: FlexNet Operations ALM Cloud Device Activation Service in Production (NAM7) Environment

Resolved after 2 hours 36 minutes, affecting FlexNet Operations ALM Cloud Device Activation Service NAM7, on September 11, 2026.

monitoring Sep 11, 2026, 08:44 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 11, 2026, 08:24 AM UTC
Resolved
Sep 11, 2026, 11:01 AM UTC
Duration
2h 36m
Detected by Pingoru
Sep 11, 2026, 08:24 AM UTC

Affected components

FlexNet Operations ALM Cloud Device Activation Service NAM7

Update timeline

  1. investigating Sep 11, 2026, 08:24 AM UTC

    We are currently experiencing an issue with FlexNet Operations ALM Cloud Device Activation Service in the Production (NAM7) environment. Our teams are actively working to restore full functionality as quickly as possible. We will continue to share updates as more information becomes available.

  2. monitoring Sep 11, 2026, 08:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 11, 2026, 11:01 AM UTC

    This incident has been resolved.

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