Revenera incident
FlexNet Operations ALM/LLM Cloud Licensing Service Outage in UAT [NAM1]
Resolved after 14 hours 42 minutes, affecting FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM1, on August 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Aug 20, 2026, 01:37 PM UTC
We are experiencing issues with the FlexNet Operations Cloud ALM/LLM Cloud Licensing Service in the following UAT environments: UAT [NAM1] Functionality impacted by this outage includes, but may not be limited to, the following: -Cloud Licensing Service instance creation and provisioning -License activation from Cloud License Servers -View latest served device usage Our teams are diligently working to restore full functionality as quickly as possible. We will continue to share status updates as new information becomes available.
- investigating Aug 20, 2026, 04:52 PM UTC
We are continuing to investigate the cause of the issue and will keep you informed as we make progress toward full resolution.
- identified Aug 20, 2026, 04:53 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 20, 2026, 07:56 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 20, 2026, 08:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 21, 2026, 04:19 AM UTC
This incident has been resolved.
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