Revenera incident

Reporter Data Refresh Delay in FlexNet Operations ALM/LLM Production Environments

Notice Resolved View vendor source →
Started
Apr 09, 2026, 01:30 PM UTC
Resolved
Apr 09, 2026, 04:51 PM UTC
Duration
3h 20m
Detected by Pingoru
Apr 09, 2026, 01:30 PM UTC

Affected components

FlexNet Operations Reporter

Update timeline

  1. investigating Apr 09, 2026, 01:30 PM UTC

    We are currently experiencing data refresh delays, resulting in Reporter not displaying the latest data in the following environments: -All Reporter data in FlexNet Operations LLM Production -Software Delivery (Download Universe) Reporter data in FlexNet Operations ALM Production Note: Non-Software Delivery in FlexNet Operations ALM is unaffected by the data refresh delay. We are actively working to address the issue and will provide updates when more information becomes available. If you have any questions, please submit a ticket with Revenera Technical Support.

  2. resolved Apr 09, 2026, 04:51 PM UTC

    The Reporter data refresh has completed successfully.

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