Revenera incident
Reporter Data Refresh Delay in FlexNet Operations ALM/LLM Production Environments
Resolved after 3 hours 20 minutes, affecting FlexNet Operations Legacy Reporter, on April 9, 2026.
We are currently experiencing data refresh delays, resulting in Reporter not displaying the latest data in the following environments: -All Reporter data in FlexNet Operations LLM Production -Software Delivery (Download Universe) Reporter data in FlexNet Operations ALM Production Note: Non-Software Delivery in FlexNet Operations ALM is unaffected by the data refresh delay. We are actively working to address the issue and will provide updates when more information becomes available. If you have any questions, please submit a ticket with Revenera Technical Support.
Affected components
Update timeline
- investigating Apr 09, 2026, 01:30 PM UTC
We are currently experiencing data refresh delays, resulting in Reporter not displaying the latest data in the following environments: -All Reporter data in FlexNet Operations LLM Production -Software Delivery (Download Universe) Reporter data in FlexNet Operations ALM Production Note: Non-Software Delivery in FlexNet Operations ALM is unaffected by the data refresh delay. We are actively working to address the issue and will provide updates when more information becomes available. If you have any questions, please submit a ticket with Revenera Technical Support.
- resolved Apr 09, 2026, 04:51 PM UTC
The Reporter data refresh has completed successfully.
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