Revenera incident
FlexNet Operations ALM/LLM Device Activation Service Performance Degrade in Production NAM 2
Resolved after 3 hours 15 minutes, affecting FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2, on August 13, 2026.
Performance appears to now be back to normal levels. We are monitoring to ensure performance remains steady.
Affected components
Update timeline
- investigating Aug 13, 2026, 10:04 PM UTC
We are currently experiencing an issue with Device activation service in the Production NAM 2 environment. Currently device creation or Device activation from the UI or APIs failing with 404 error. Our teams are actively working to restore full functionality as quickly as possible. We will continue to share updates as more information becomes available.
- monitoring Aug 13, 2026, 11:13 PM UTC
Performance appears to now be back to normal levels. We are monitoring to ensure performance remains steady.
- resolved Aug 14, 2026, 01:20 AM UTC
This incident has been resolved.
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