Revenera incident
FlexNet Operations LLM and ALM/ESD Issues in UAT (NAM) Environments
Resolved after 7 hours 12 minutes, affecting FlexNet Operations ALM End User Portal UAT NAM1 and FlexNet Operations LLM UAT End User Portal NAM and 1 more, on October 1, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Oct 01, 2026, 12:28 AM UTC
We are currently experiencing an issue with LLM and ALM-ESD in the UAT (NAM) environments. Functionality impacted by this issue may include, but is not limited to, the following: -LLM UI, Web services -ALM ESD UI, Web Services Our teams are actively working to restore full functionality as quickly as possible. We will continue to share updates as more information becomes available.
- identified Oct 01, 2026, 01:31 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 01, 2026, 01:41 AM UTC
A fix has been implemented and we are monitoring the application
- monitoring Oct 01, 2026, 01:41 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 01, 2026, 07:40 AM UTC
This incident has been resolved.
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