Revenera incident

Outage: FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2

Resolved after 4 hours 18 minutes, affecting FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2, on September 8, 2026.

resolved Sep 08, 2026, 06:47 PM UTC

We have not seen any recurrence of the problem and and are resolving the incident. Please reach out to our Support team if you are still experiencing any issues.

Started
Sep 08, 2026, 02:28 PM UTC
Resolved
Sep 08, 2026, 06:47 PM UTC
Duration
4h 18m
Detected by Pingoru
Sep 08, 2026, 02:28 PM UTC

Affected components

FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2

Update timeline

  1. investigating Sep 08, 2026, 02:28 PM UTC

    We are currently experiencing an issue with FlexNet Operations ALM/LLM Cloud Device Activation Service Production NAM2. Our teams are actively working to restore full functionality as quickly as possible. We will continue to share updates as more information becomes available.

  2. investigating Sep 08, 2026, 03:00 PM UTC

    We are continuing to investigate the issue and will provide further updates as soon as more information becomes available.

  3. identified Sep 08, 2026, 03:24 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 08, 2026, 03:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 08, 2026, 06:47 PM UTC

    We have not seen any recurrence of the problem and and are resolving the incident. Please reach out to our Support team if you are still experiencing any issues.

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