PagerDuty incident

Unable to update or delete shift-based schedules

Minor Resolved View vendor source →

PagerDuty experienced a minor incident on June 24, 2026 affecting Schedules and Escalation Policies (US) (Schedules and Escalation Policies (US)) and Schedules and Escalation Policies (EU) (Schedules and Escalation Policies (EU)), lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 07:07 PM UTC
Resolved
Jun 24, 2026, 07:23 PM UTC
Duration
15m
Detected by Pingoru
Jun 24, 2026, 07:07 PM UTC

Affected components

Schedules and Escalation Policies (US) (Schedules and Escalation Policies (US))Schedules and Escalation Policies (EU) (Schedules and Escalation Policies (EU))

Update timeline

  1. investigating Jun 24, 2026, 07:07 PM UTC

    We are investigating an incident where all PagerDuty customers in both the US and EU service regions are experiencing issues with shift-based schedules. Impacted customers may see that they are unable to update or delete their shift-based schedules. Event ingestion and incident notification...

  2. resolved Jun 24, 2026, 07:23 PM UTC

    We have resolved an incident where all PagerDuty customers in both the US and EU service regions experienced issues with updating or deleteing shift-based schedules. Event ingestion and incident notification delivery were not affected. The incident is now resolved, and there is no ongoing impact...