PagerDuty incident

Issue Identified - Errors utilizing the PagerDuty MCP

Resolved after 55 minutes, affecting PagerDuty Advance (PagerDuty Advance), on September 22, 2026.

resolved Sep 22, 2026, 04:59 PM UTC

We have resolved an incident where PagerDuty customers in the US Service Region were experiencing issues with our public MCP. Impacted customers may have seen 500 errors using our MCP. Event ingestion and incident notification delivery are not affected.

Started
Sep 22, 2026, 04:03 PM UTC
Resolved
Sep 22, 2026, 04:59 PM UTC
Duration
55m
Detected by Pingoru
Sep 22, 2026, 04:03 PM UTC

Affected components

PagerDuty Advance (PagerDuty Advance)

Update timeline

  1. investigating Sep 22, 2026, 04:03 PM UTC

    We are investigating an incident where PagerDuty customers in the US Service Region are experiencing issues with our public MCP. Impacted customers may see 500 errors using our MCP. Event ingestion and incident notification delivery are not affected. We will provide further updates within 20...

  2. identified Sep 22, 2026, 04:23 PM UTC

    We are continuing to investigate an incident where PagerDuty customers in the US Service Region are experiencing issues with our public MCP. Impacted customers may see 500 errors using our MCP. Event ingestion and incident notification delivery are not affected. We will provide further updates...

  3. identified Sep 22, 2026, 04:48 PM UTC

    We are seeing improvement with the incident where PagerDuty customers in the US Service Region are experiencing issues with our public MCP. Impacted customers may see 500 or 429 errors using our MCP. Event ingestion and incident notification delivery are not affected. We will provide further...

  4. resolved Sep 22, 2026, 04:59 PM UTC

    We have resolved an incident where PagerDuty customers in the US Service Region were experiencing issues with our public MCP. Impacted customers may have seen 500 errors using our MCP. Event ingestion and incident notification delivery are not affected.

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