PagerDuty incident

Voice Notification contents Issue Identified

Resolved after 1 hour 36 minutes, affecting Voice (US) (Voice (US)) and Voice (EU) (Voice (EU)), on July 8, 2026.

resolved Jul 08, 2026, 08:18 AM UTC

We have resolved an incident where PagerDuty customers in all service regions experienced issues with Incident Voice Notifications. PagerDuty's core platform; event ingestion pipeline; mobile, SMS and voice notifications; notification delivery, and web application remained fully operational. The...

Started
Jul 08, 2026, 06:42 AM UTC
Resolved
Jul 08, 2026, 08:18 AM UTC
Duration
1h 36m
Detected by Pingoru
Jul 08, 2026, 06:42 AM UTC

Affected components

Voice (US) (Voice (US))Voice (EU) (Voice (EU))

Update timeline

  1. investigating Jul 08, 2026, 06:42 AM UTC

    We are investigating an incident where PagerDuty customers in all Service Regions are experiencing issues with the contents of Incident Voice Notifications. Impacted customers may see voice notifications for incidents have an incomplete title when announcing the incident. Event ingestion and...

  2. investigating Jul 08, 2026, 07:11 AM UTC

    We are continuing to investigate an incident where PagerDuty customers in all Service Regions are experiencing issues with the contents of Incident Voice Notifications. Impacted customers may see voice notifications for incidents have an incomplete title when announcing the incident. PagerDuty's...

  3. investigating Jul 08, 2026, 07:30 AM UTC

    We are continuing to investigate an incident where PagerDuty customers in all Service Regions are experiencing issues with the contents of Incident Voice Notifications. Impacted customers may see voice notifications for incidents have an incomplete title when announcing the incident. PagerDuty's...

  4. investigating Jul 08, 2026, 07:53 AM UTC

    We are continuing to investigate an incident where PagerDuty customers in all Service Regions are experiencing issues with the contents of Incident Voice Notifications. Impacted customers may see voice notifications for incidents have an incomplete title when announcing the incident. PagerDuty's...

  5. resolved Jul 08, 2026, 08:18 AM UTC

    We have resolved an incident where PagerDuty customers in all service regions experienced issues with Incident Voice Notifications. PagerDuty's core platform; event ingestion pipeline; mobile, SMS and voice notifications; notification delivery, and web application remained fully operational. The...

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