PagerDuty incident

PagerDuty Analytics Dashboard not updating correctly (EU)

Resolved after 3 hours 19 minutes, affecting Analytics (EU) (Analytics (EU)), on August 7, 2026.

resolved Aug 07, 2026, 11:15 AM UTC

We have resolved an incident where all PagerDuty customers in the EU service region experienced issues with the PagerDuty Analytics dashboard. The Analytics Dashboard is now up to date. Event ingestion and incident notification delivery were not affected. The...

Started
Aug 07, 2026, 07:55 AM UTC
Resolved
Aug 07, 2026, 11:15 AM UTC
Duration
3h 19m
Detected by Pingoru
Aug 07, 2026, 07:55 AM UTC

Affected components

Analytics (EU) (Analytics (EU))

Update timeline

  1. investigating Aug 07, 2026, 07:55 AM UTC

    We are investigating an incident where some PagerDuty customers in the EU Service Region is experiencing issues with the PagerDuty Analytics dashboard. Impacted customers may see the Analytics Dashboard has not updated in 48 hours Event ingestion and incident notification delivery...

  2. investigating Aug 07, 2026, 08:14 AM UTC

    We are continuing to investigate an where some PagerDuty customers in the EU Service Region is experiencing issues with the PagerDuty Analytics dashboard. Impacted customers may see that the Analytics Dashboard has not updated in 48 hours Event ingestion and incident notification...

  3. investigating Aug 07, 2026, 08:39 AM UTC

    We are continuing to investigate an issue where some PagerDuty customers in the EU Service Region are experiencing issues with the PagerDuty Analytics dashboard. Impacted customers may see that the Analytics Dashboard has not updated in 2 days. We have investigated internally, and...

  4. investigating Aug 07, 2026, 09:51 AM UTC

    We are continuing to monitor improvement for an issue where all PagerDuty customers in the EU Service Region experienced issues with the PagerDuty Analytics dashboard. Impacted customers see that the Analytics Dashboard has not updated in 2 days. We have deployed a fix, and we...

  5. resolved Aug 07, 2026, 11:15 AM UTC

    We have resolved an incident where all PagerDuty customers in the EU service region experienced issues with the PagerDuty Analytics dashboard. The Analytics Dashboard is now up to date. Event ingestion and incident notification delivery were not affected. The...

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