PagerDuty incident

PagerDuty Advance Experiencing Delays and Timeouts

Resolved after 1 hour 25 minutes, affecting PagerDuty Advance (PagerDuty Advance), on May 29, 2026.

resolved May 29, 2026, 01:49 PM UTC

We have resolved an incident where all PagerDuty customers in both the US and EU service regions experienced issues with PagerDuty Advance. Event ingestion and incident notification delivery were not affected. The incident is now resolved, and there is no ongoing impact to customers. Please reach...

Started
May 29, 2026, 12:23 PM UTC
Resolved
May 29, 2026, 01:49 PM UTC
Duration
1h 25m
Detected by Pingoru
May 29, 2026, 12:23 PM UTC

Affected components

PagerDuty Advance (PagerDuty Advance)

Update timeline

  1. investigating May 29, 2026, 12:23 PM UTC

    We are investigating an incident where all of PagerDuty customers in the US Service Region are experiencing issues with PagerDuty Advance requests. Impacted customers may experience delays and timeouts while using PagerDuty Advance. Event ingestion and incident notification delivery are not...

  2. investigating May 29, 2026, 12:44 PM UTC

    We are continuing to investigate an incident where all PagerDuty customers in all service regions are experiencing issues with PagerDuty Advance. Event ingestion and incident notification delivery are not affected. We will provide further updates within 20 minutes.

  3. investigating May 29, 2026, 01:07 PM UTC

    We are actively monitoring improvement in an incident with PagerDuty Advance and we expect systems to continue to improve. Event ingestion and incident notification delivery are not affected. We will provide an update within the next 30 minutes.

  4. resolved May 29, 2026, 01:49 PM UTC

    We have resolved an incident where all PagerDuty customers in both the US and EU service regions experienced issues with PagerDuty Advance. Event ingestion and incident notification delivery were not affected. The incident is now resolved, and there is no ongoing impact to customers. Please reach...

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