PagerDuty incident
PagerDuty Advance Experiencing Delays and Timeouts
PagerDuty experienced a minor incident on May 29, 2026 affecting PagerDuty Advance (PagerDuty Advance), lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 29, 2026, 12:23 PM UTC
We are investigating an incident where all of PagerDuty customers in the US Service Region are experiencing issues with PagerDuty Advance requests. Impacted customers may experience delays and timeouts while using PagerDuty Advance. Event ingestion and incident notification delivery are not...
- investigating May 29, 2026, 12:44 PM UTC
We are continuing to investigate an incident where all PagerDuty customers in all service regions are experiencing issues with PagerDuty Advance. Event ingestion and incident notification delivery are not affected. We will provide further updates within 20 minutes.
- investigating May 29, 2026, 01:07 PM UTC
We are actively monitoring improvement in an incident with PagerDuty Advance and we expect systems to continue to improve. Event ingestion and incident notification delivery are not affected. We will provide an update within the next 30 minutes.
- resolved May 29, 2026, 01:49 PM UTC
We have resolved an incident where all PagerDuty customers in both the US and EU service regions experienced issues with PagerDuty Advance. Event ingestion and incident notification delivery were not affected. The incident is now resolved, and there is no ongoing impact to customers. Please reach...