Resolved after 45 minutes, affecting Responder Requests (US) (Responder Requests (US)) and Schedules and Escalation Policies (US) (Schedules and Escalation Policies (US)), on June 10, 2026.
We have resolved an incident where PagerDuty customers in the US service region experienced issues with delays in timed escalations, add responder notifications, and status update notifications. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to...
Affected components
Update timeline
- investigating Jun 10, 2026, 12:47 AM UTC
We are investigating an incident where PagerDuty customers in the US Service Region are experiencing issues with delays in timed escalations. Impacted customers may see a delay in an incident automatically moving to the next level on an Escalation Policy. Additionally, add responder and status...
- investigating Jun 10, 2026, 01:12 AM UTC
We are monitoring improvements in an incident with delays in timed escalations, add responder notifications, and status update notifications for PagerDuty customers in the US Service Region. We have deployed a fix, and we expect systems to continue to improve. We will provide further updates...
- resolved Jun 10, 2026, 01:33 AM UTC
We have resolved an incident where PagerDuty customers in the US service region experienced issues with delays in timed escalations, add responder notifications, and status update notifications. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to...
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