PagerDuty experienced a minor incident on July 24, 2026 affecting Web Application (US) (Web Application (US)), lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 24, 2026, 12:09 PM UTC
We are investigating an incident where A small number of PagerDuty customers in The US Service Region are experiencing issues accessing the PagerDuty Web UI. Impacted customers may see "This site can't be reached" error messages trying to access the PagerDuty Web UI. Event ingestion and incident...
- investigating Jul 24, 2026, 12:26 PM UTC
We are investigating an incident where A small number of PagerDuty customers in The US Service Region are experiencing issues accessing PagerDuty Web UI. Impacted customers may see "This site can't be reached" error messages trying to access the PagerDuty Web UI. Event ingestion and incident...
- investigating Jul 24, 2026, 12:44 PM UTC
We are continuing to investigate an incident where A small number of PagerDuty customers in The US Service Region are experiencing issues accessing the PagerDuty Web UI. Impacted customers may see "This site can't be reached" error messages trying to access the PagerDuty Web UI. Event ingestion...
- investigating Jul 24, 2026, 12:55 PM UTC
We are continuing to monitor improvement in an incident with accessing PagerDuty Web UI. Event ingestion and incident notification delivery are not affected. We will provide an update within the next 60 minutes.
- resolved Jul 24, 2026, 01:23 PM UTC
We have resolved an incident where A small number of PagerDuty customers in The US Service Region are experienced issues accessing the PagerDuty Web UI. Event ingestion and incident notification delivery were not affected. The incident is now resolved, and there is no ongoing impact to customers....