PagerDuty incident

Issue Identified with Saving Incident Workflows

Minor Resolved View vendor source →

PagerDuty experienced a minor incident on July 15, 2026 affecting Workflow Automation (Workflow Automation), lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 11:39 AM UTC
Resolved
Jul 15, 2026, 01:44 PM UTC
Duration
2h 5m
Detected by Pingoru
Jul 15, 2026, 11:39 AM UTC

Affected components

Workflow Automation (Workflow Automation)

Update timeline

  1. identified Jul 15, 2026, 11:39 AM UTC

    We are investigating an incident where all PagerDuty customers in all Service Regions are experiencing issues with Incident Type triggers not saving when being added to an Incident Workflow. Impacted customers may not be able to save new Incident Workflow triggers at this time. Event ingestion...

  2. investigating Jul 15, 2026, 11:56 AM UTC

    We are continuing to investigate an incident where PagerDuty customers in all Service Regions are experiencing issues with Incident Type triggers not saving when being added to an Incident Workflow. Impacted customers may not be able to save new Incident Workflow triggers at this time. Event...

  3. investigating Jul 15, 2026, 12:17 PM UTC

    We are continuing to investigate an incident where PagerDuty customers in all Service Regions are experiencing issues with Incident Type triggers not saving when being added to an Incident Workflow. Impacted customers may not be able to save new Incident Workflow triggers at this time....

  4. investigating Jul 15, 2026, 12:35 PM UTC

    We are continuing to investigate an incident where PagerDuty customers in all Service Regions are experiencing issues with Incident Type triggers not displaying correctly when added to an Incident Workflow. Impacted customers may not be able to see newly saved Incident...

  5. investigating Jul 15, 2026, 12:53 PM UTC

    We are monitoring improvement in an incident where PagerDuty customers in all Service Regions are experiencing issues with Incident Type triggers not displaying correctly when added to an Incident Workflow. Impacted customers may not be able to see newly saved Incident Workflow trigger...

  6. investigating Jul 15, 2026, 01:08 PM UTC

    We are monitoring improvement in an incident where PagerDuty customers in all Service Regions are experiencing issues with Incident Type triggers not displaying correctly when added to an Incident Workflow. Impacted customers may not be able to see newly saved Incident Workflow trigger...

  7. resolved Jul 15, 2026, 01:44 PM UTC

    We have resolved an incident where all PagerDuty customers in all Service Regions experienced issues with Incident Type triggers not displaying correctly when added to an Incident Workflow. Impacted customers were not able to see newly saved Incident Workflow trigger updates within the UI -...