Netchex Outage History

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There were 3 Netchex outages since February 6, 2026 totaling 26h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://systemstatus.netchex.com

Minor April 24, 2026

Azure Outage Confirmed Resolved

Detected by Pingoru
Apr 24, 2026, 01:12 PM UTC
Resolved
Apr 25, 2026, 02:15 AM UTC
Duration
13h 3m
Affected: View Employees (View Employees)Run Reports (Run Reports)Run Payroll (Run Payroll)View and Edit Timecards (View and Edit Timecards)Punch In / Punch Out (Punch In / Punch Out)Add Employees (Add Employees)Employee, Manager, and Admin Login (Employee, Manager, and Admin Login)
Timeline · 9 updates
  1. investigating Apr 24, 2026, 01:12 PM UTC

    Our top engineering and SRE teams are actively investigating the issue. We’re treating this with the highest urgency and working to identify the root cause. Thank you for your patience as we work quickly toward resolution. Known Impact / Preliminary Findings: ...

  2. investigating Apr 24, 2026, 01:37 PM UTC

    A possible fix is being deployed across affected systems. If successful, services should begin returning to normal shortly. All hands are on deck and we’re closely monitoring the rollout to confirm full recovery. Known Impact / Preliminary Findings: We have...

  3. investigating Apr 24, 2026, 04:14 PM UTC

    Unfortunately, the initial fix did not fully resolve the issue. Our engineering and SRE teams are analyzing new data and actively pursuing alternative solutions. This remains our highest priority, and we are committed to resolving it as quickly and effectively as possible. ...

  4. investigating Apr 24, 2026, 05:03 PM UTC

    Unfortunately, the initial fix did not fully resolve the issue. Our engineering and SRE teams are analyzing new data and actively pursuing alternative solutions. This remains our highest priority, and we are committed to resolving it as quickly and effectively as possible. ...

  5. investigating Apr 24, 2026, 06:42 PM UTC

    A possible fix is being deployed across affected systems. If successful, services should begin returning to normal shortly. All hands are on deck and we’re closely monitoring the rollout to confirm full recovery. Known Impact / Preliminary Findings: Azure is...

  6. investigating Apr 24, 2026, 08:37 PM UTC

    The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization. More technical details on the issue and...

  7. investigating Apr 24, 2026, 09:13 PM UTC

    Our top engineering and SRE teams are actively investigating the issue. We’re treating this with the highest urgency and working to identify the root cause. Thank you for your patience as we work quickly toward resolution. Known Impact / Preliminary Findings: Seeing...

  8. investigating Apr 25, 2026, 12:29 AM UTC

    A possible fix is being deployed across affected systems. If successful, services should begin returning to normal shortly. All hands are on deck and we’re closely monitoring the rollout to confirm full recovery. Known Impact / Preliminary Findings: Azure is...

  9. resolved Apr 25, 2026, 02:15 AM UTC

    The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization. More technical details on the issue and...

Read the full incident report →

Minor March 4, 2026

Investigating Reports of an Issue

Detected by Pingoru
Mar 04, 2026, 02:37 PM UTC
Resolved
Mar 04, 2026, 03:18 PM UTC
Duration
41m
Affected: Run Payroll (Run Payroll)
Timeline · 2 updates
  1. investigating Mar 04, 2026, 02:37 PM UTC

    We've received reports of a potential service disruption. We're urgently investigating and working to understand the scope of impact. Our SRE and engineering teams have been activated and are treating this as a top priority. Known Impact / Preliminary Findings: ...

  2. resolved Mar 04, 2026, 03:18 PM UTC

    The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization. More technical details on the issue and...

Read the full incident report →

Major February 6, 2026

Service Instability

Detected by Pingoru
Feb 06, 2026, 08:30 AM UTC
Resolved
Feb 06, 2026, 08:55 PM UTC
Duration
12h 25m
Affected: Employee, Manager, and Admin Login (Employee, Manager, and Admin Login)
Timeline · 2 updates
  1. identified Feb 06, 2026, 08:30 AM UTC

    We are currently investigating reports of potential issues affecting log in. Our engineering team is actively looking into the root cause, and we will provide an update as soon as we have more information.

  2. resolved Feb 06, 2026, 08:55 PM UTC

    We have identified the issue and implemented a fix.

Read the full incident report →

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