Netchex incident

Payroll run is currently failing

Major Resolved View vendor source →

Netchex experienced a major incident on September 30, 2026 affecting Run Payroll (Run Payroll), lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 09:50 PM UTC
Resolved
Sep 30, 2026, 10:03 PM UTC
Duration
13m
Detected by Pingoru
Sep 30, 2026, 09:50 PM UTC

Affected components

Run Payroll (Run Payroll)

Update timeline

  1. investigating Sep 30, 2026, 09:50 PM UTC

    The development team is currently investigating the issue

  2. resolved Sep 30, 2026, 10:03 PM UTC

    The payroll run issue is resolved