Netchex incident

Some reports are unavailable

Minor Resolved View vendor source →

Netchex experienced a minor incident on September 21, 2026 affecting Run Reports (Run Reports), lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 03:00 PM UTC
Resolved
Sep 21, 2026, 05:00 PM UTC
Duration
2h
Detected by Pingoru
Sep 21, 2026, 03:00 PM UTC

Affected components

Run Reports (Run Reports)

Update timeline

  1. identified Sep 21, 2026, 03:00 PM UTC

    We detected that some reports are unavailable in Netchex NetInsight Reporting is affected Total Compensation Statements The team is actively working on fixing these reports.

  2. resolved Sep 21, 2026, 05:00 PM UTC

    The issue has been mitigated and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization.