Netchex incident

Investigating Reports of an Issue

Resolved after 41 minutes, affecting Run Payroll, on March 4, 2026.

resolved Mar 04, 2026, 03:18 PM UTC

The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization. More technical details on the issue and resolution will be shared shortly.

Started
Mar 04, 2026, 02:37 PM UTC
Resolved
Mar 04, 2026, 03:18 PM UTC
Duration
41m
Detected by Pingoru
Mar 04, 2026, 02:37 PM UTC

Affected components

Run Payroll

Update timeline

  1. investigating Mar 04, 2026, 02:37 PM UTC

    We've received reports of a potential service disruption. We're urgently investigating and working to understand the scope of impact. Our SRE and engineering teams have been activated and are treating this as a top priority. Known Impact / Preliminary Findings: Dealertrack Imports and GL Submissions

  2. resolved Mar 04, 2026, 03:18 PM UTC

    The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization. More technical details on the issue and resolution will be shared shortly.

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