Netchex experienced a major incident on February 6, 2026 affecting Employee, Manager, and Admin Login (Employee, Manager, and Admin Login), lasting 12h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Employee, Manager, and Admin Login (Employee, Manager, and Admin Login)
Update timeline
- identified Feb 06, 2026, 08:30 AM UTC
We are currently investigating reports of potential issues affecting log in. Our engineering team is actively looking into the root cause, and we will provide an update as soon as we have more information.
- resolved Feb 06, 2026, 08:55 PM UTC
We have identified the issue and implemented a fix.