Netchex incident

Issues with Payroll Run - Service Restored

Resolved on June 10, 2026, affecting Run Payroll.

resolved Jun 10, 2026, 04:46 PM UTC

Around 11:46 AM, our team identified an issue with Payroll Run that impacted a subset of clients. The issue was triaged and determined to be associated with a partial release that was subsequently rolled back. The issue should now be resolved. All systems are currently stable. Our teams will continue to monitor closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization.

Started
Jun 10, 2026, 04:46 PM UTC
Resolved
Jun 10, 2026, 04:46 PM UTC
Duration
–
Detected by Pingoru
Jun 10, 2026, 04:46 PM UTC

Affected components

Run Payroll

Update timeline

  1. resolved Jun 10, 2026, 04:46 PM UTC

    Around 11:46 AM, our team identified an issue with Payroll Run that impacted a subset of clients. The issue was triaged and determined to be associated with a partial release that was subsequently rolled back. The issue should now be resolved. All systems are currently stable. Our teams will continue to monitor closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization.

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