Is Netchex down?

Last checked 4m ago
Current status
Netchex is up

No incidents right now.

Netchex is operational right now. Last checked 4m ago; the most recent incident resolved 3d ago.

Real-time Netchex status, recent outages, and incident history: pulled directly from Netchex's official status page at systemstatus.netchex.com every 5 minutes. Pingoru tracks 14 Netchex services and has captured 8 incidents in the last 90 days (98.14% uptime). Get email, Slack, Discord, or webhook alerts the moment Netchex reports a new incident, free for 3 monitors, no credit card.

Users who monitor Netchex also follow these HR services: Monday Greenhouse Gusto Hibob Harvest Workvivo Replicon Personio Workable Deputy View all 8,000+ providers
Netchex uptime 98.14% uptime · past 90 days
Mon Wed Fri
AugSepOct
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 3h 39m
    Started Oct 27, 2026, 12:00 PM UTC · Resolved Oct 27, 2026, 03:39 PM UTC
    Employee, Manager, and Admin Login
    Timeline · 5 updates
    • investigating · Oct 27, 2026, 01:33 PM UTC

      Our top engineering and SRE teams are actively investigating the issue. We're treating this with the highest urgency and working to identify the root cause. Thank you for your patience as we work quickly toward resolution. Known Impact / Preliminary Findings: Some...

    • investigating · Oct 27, 2026, 01:59 PM UTC

      We've identified the root cause and are focused on implementing a solution. This remains a critical priority with all relevant teams engaged and collaborating. We'll provide updates on expected resolution time as progress continues. Known Impact / Preliminary Findings:</...

    • investigating · Oct 27, 2026, 02:30 PM UTC

      We've identified the root cause and are focused on implementing a solution. This remains a critical priority with all relevant teams engaged and collaborating. We'll provide updates on expected resolution time as progress continues. Known Impact / Preliminary Findings:</...

    • investigating · Oct 27, 2026, 03:02 PM UTC

      A possible fix is being deployed across affected systems. If successful, services should begin returning to normal shortly. All hands are on deck and we're closely monitoring the rollout to confirm full recovery. Known Impact / Preliminary Findings: Our network...

    • resolved · Oct 27, 2026, 03:39 PM UTC

      The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization. More technical details on the issue and...

    Latest: The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience …

  2. Resolved 2h 13m
    Started Oct 06, 2026, 01:22 PM UTC · Resolved Oct 06, 2026, 03:35 PM UTC
    View and Edit TimecardsEmployee, Manager, and Admin Login
    Timeline · 5 updates
    • investigating · Oct 06, 2026, 01:38 PM UTC

      Our top engineering and SRE teams are actively investigating the issue. We're treating this with the highest urgency and working to identify the root cause. Thank you for your patience as we work quickly toward resolution. Known Impact / Preliminary Findings:...

    • investigating · Oct 06, 2026, 01:48 PM UTC

      Our top engineering and SRE teams are actively investigating the issue. We're treating this with the highest urgency and working to identify the root cause. Thank you for your patience as we work quickly toward resolution. Known Impact / Preliminary Findings: Some...

    • investigating · Oct 06, 2026, 02:23 PM UTC

      A possible fix is being deployed across affected systems. If successful, services should begin returning to normal shortly. All hands are on deck and we're closely monitoring the rollout to confirm full recovery. Known Impact / Preliminary Findings: Fixes have been...

    • investigating · Oct 06, 2026, 02:41 PM UTC

      A possible fix is being deployed across affected systems. If successful, services should begin returning to normal shortly. All hands are on deck and we're closely monitoring the rollout to confirm full recovery. Known Impact / Preliminary Findings: Login and page...

    • resolved · Oct 06, 2026, 03:35 PM UTC

      The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization. More technical details on the issue and...

    Latest: The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience …

  3. Resolved 13m
    Started Sep 30, 2026, 09:50 PM UTC · Resolved Sep 30, 2026, 10:03 PM UTC
    Run Payroll
    Timeline · 2 updates
    • investigating · Sep 30, 2026, 09:50 PM UTC

      The development team is currently investigating the issue

    • resolved · Sep 30, 2026, 10:03 PM UTC

      The payroll run issue is resolved

    Latest: The payroll run issue is resolved

  4. Resolved 1h
    Started Sep 24, 2026, 05:03 PM UTC · Resolved Sep 24, 2026, 06:03 PM UTC
    Run Payroll
    Timeline · 2 updates
    • investigating · Sep 24, 2026, 05:57 PM UTC

      Our top engineering and SRE teams are actively investigating the issue. We're treating this with the highest urgency and working to identify the root cause. Thank you for your patience as we work quickly toward resolution. **Known Impact / Preliminary Findings:** Some clients are unable to submit...

    • resolved · Sep 24, 2026, 06:03 PM UTC

      The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization. More technical details on the issue and resolution...

    Latest: The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience …

  5. Resolved 2h
    Started Sep 21, 2026, 03:00 PM UTC · Resolved Sep 21, 2026, 05:00 PM UTC
    Run Reports
    Timeline · 2 updates
    • identified · Sep 21, 2026, 03:00 PM UTC

      We detected that some reports are unavailable in Netchex NetInsight Reporting is affected Total Compensation Statements The team is actively working on fixing these reports.

    • resolved · Sep 21, 2026, 05:00 PM UTC

      The issue has been mitigated and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization.

    Latest: The issue has been mitigated and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience…

See the full Netchex outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Netchex outage history →

Or sign up free to get alerts when Netchex breaks · 10 free monitors · No credit card

Incident record

Since April 2026 · PagerDuty · 14 components checked every 5 minutes
29incidents recorded
29last 12 months
8last 90 days
4 hourstypical duration, 12 months

The longest incident in the last year, Company Selection Issues - Resolved on November 22, 2025, ran for 39 hours. 1 maintenance window announced in the same period.

Most affected components, last 12 months

  • Run Payroll15
  • Employee, Manager, and Admin Login13
  • Punch In / Punch Out13
  • View and Edit Timecards13
  • Run Reports11

Latest incidents

  • Issue Under Investigation October 27, 2026 · 4 hours · major outage

    <p>Our top engineering and SRE teams are actively investigating the issue. We're treating this with the highest urgency and working to identify the root cause.…

  • Issue Under Investigation October 6, 2026 · 2 hours · major outage

    <p>Our top engineering and SRE teams are actively investigating the issue. We're treating this with the highest urgency and working to identify the root cause.…

  • Payroll run is currently failing September 30, 2026 · 13 minutes · major outage

    <p>The development team is currently investigating the issue</p>

Outage history

Past 90 days · 8 incidents View full outage history →