Is Netchex down?
Last checked 4m agoNo incidents right now.
Netchex is operational right now. Last checked 4m ago; the most recent incident resolved 3d ago.
Real-time Netchex status, recent outages, and incident history: pulled directly from Netchex's official status page at systemstatus.netchex.com every 5 minutes. Pingoru tracks 14 Netchex services and has captured 8 incidents in the last 90 days (98.14% uptime). Get email, Slack, Discord, or webhook alerts the moment Netchex reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Employee, Manager, and Admin Login
Timeline · 5 updates
- investigating · Oct 27, 2026, 01:33 PM UTC
Our top engineering and SRE teams are actively investigating the issue. We're treating this with the highest urgency and working to identify the root cause. Thank you for your patience as we work quickly toward resolution. Known Impact / Preliminary Findings: Some...
- investigating · Oct 27, 2026, 01:59 PM UTC
We've identified the root cause and are focused on implementing a solution. This remains a critical priority with all relevant teams engaged and collaborating. We'll provide updates on expected resolution time as progress continues. Known Impact / Preliminary Findings:</...
- investigating · Oct 27, 2026, 02:30 PM UTC
We've identified the root cause and are focused on implementing a solution. This remains a critical priority with all relevant teams engaged and collaborating. We'll provide updates on expected resolution time as progress continues. Known Impact / Preliminary Findings:</...
- investigating · Oct 27, 2026, 03:02 PM UTC
A possible fix is being deployed across affected systems. If successful, services should begin returning to normal shortly. All hands are on deck and we're closely monitoring the rollout to confirm full recovery. Known Impact / Preliminary Findings: Our network...
- resolved · Oct 27, 2026, 03:39 PM UTC
The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization. More technical details on the issue and...
Latest: The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience …
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- View and Edit TimecardsEmployee, Manager, and Admin Login
Timeline · 5 updates
- investigating · Oct 06, 2026, 01:38 PM UTC
Our top engineering and SRE teams are actively investigating the issue. We're treating this with the highest urgency and working to identify the root cause. Thank you for your patience as we work quickly toward resolution. Known Impact / Preliminary Findings:...
- investigating · Oct 06, 2026, 01:48 PM UTC
Our top engineering and SRE teams are actively investigating the issue. We're treating this with the highest urgency and working to identify the root cause. Thank you for your patience as we work quickly toward resolution. Known Impact / Preliminary Findings: Some...
- investigating · Oct 06, 2026, 02:23 PM UTC
A possible fix is being deployed across affected systems. If successful, services should begin returning to normal shortly. All hands are on deck and we're closely monitoring the rollout to confirm full recovery. Known Impact / Preliminary Findings: Fixes have been...
- investigating · Oct 06, 2026, 02:41 PM UTC
A possible fix is being deployed across affected systems. If successful, services should begin returning to normal shortly. All hands are on deck and we're closely monitoring the rollout to confirm full recovery. Known Impact / Preliminary Findings: Login and page...
- resolved · Oct 06, 2026, 03:35 PM UTC
The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization. More technical details on the issue and...
Latest: The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience …
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- Run Payroll
Timeline · 2 updates
- investigating · Sep 30, 2026, 09:50 PM UTC
The development team is currently investigating the issue
- resolved · Sep 30, 2026, 10:03 PM UTC
The payroll run issue is resolved
Latest: The payroll run issue is resolved
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- Run Payroll
Timeline · 2 updates
- investigating · Sep 24, 2026, 05:57 PM UTC
Our top engineering and SRE teams are actively investigating the issue. We're treating this with the highest urgency and working to identify the root cause. Thank you for your patience as we work quickly toward resolution. **Known Impact / Preliminary Findings:** Some clients are unable to submit...
- resolved · Sep 24, 2026, 06:03 PM UTC
The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization. More technical details on the issue and resolution...
Latest: The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience …
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- Run Reports
Timeline · 2 updates
- identified · Sep 21, 2026, 03:00 PM UTC
We detected that some reports are unavailable in Netchex NetInsight Reporting is affected Total Compensation Statements The team is actively working on fixing these reports.
- resolved · Sep 21, 2026, 05:00 PM UTC
The issue has been mitigated and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization.
Latest: The issue has been mitigated and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience…
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See the full Netchex outage history
3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · PagerDuty · 14 components checked every 5 minutesThe longest incident in the last year, Company Selection Issues - Resolved on November 22, 2025, ran for 39 hours. 1 maintenance window announced in the same period.
Most affected components, last 12 months
- Run Payroll15
- Employee, Manager, and Admin Login13
- Punch In / Punch Out13
- View and Edit Timecards13
- Run Reports11
Latest incidents
- Issue Under Investigation
<p>Our top engineering and SRE teams are actively investigating the issue. We're treating this with the highest urgency and working to identify the root cause.…
- Issue Under Investigation
<p>Our top engineering and SRE teams are actively investigating the issue. We're treating this with the highest urgency and working to identify the root cause.…
- Payroll run is currently failing
<p>The development team is currently investigating the issue</p>
- Issue Under Investigation ResolvedStarted Oct 27, 2026, 12:00 PM UTC · Resolved Oct 27, 2026, 03:39 PM UTC · 3h 39m
- Issue Under Investigation ResolvedStarted Oct 06, 2026, 01:22 PM UTC · Resolved Oct 06, 2026, 03:35 PM UTC · 2h 13m
- Payroll run is currently failing ResolvedStarted Sep 30, 2026, 09:50 PM UTC · Resolved Sep 30, 2026, 10:03 PM UTC · 13m
- Issue Under Investigation ResolvedStarted Sep 24, 2026, 05:03 PM UTC · Resolved Sep 24, 2026, 06:03 PM UTC · 1h
- Some reports are unavailable ResolvedStarted Sep 21, 2026, 03:00 PM UTC · Resolved Sep 21, 2026, 05:00 PM UTC · 2h
- Investigating Reports of an Issue ResolvedStarted Sep 17, 2026, 12:26 AM UTC · Resolved Sep 17, 2026, 01:17 AM UTC · 50m
- Fix Deployment in Progress ResolvedStarted Sep 16, 2026, 05:50 PM UTC · Resolved Sep 16, 2026, 07:58 PM UTC · 2h 8m
- System Slowness ResolvedStarted Aug 25, 2026, 07:30 PM UTC · Resolved Aug 25, 2026, 08:00 PM UTC · 30m