Is Netchex down?

Last checked 10m ago
Current status
Netchex has degraded performance

Active incident: Investigating Reports of an Issue

Official status page: https://systemstatus.netchex.com · Polled every 5 minutes · 14 components tracked

Netchex is reporting degraded performance right now (last checked 10m ago). Services are up but slower or partially failing.

Real-time Netchex status, recent outages, and incident history — pulled directly from Netchex's official status page at https://systemstatus.netchex.com every 5 minutes. Pingoru tracks 14 Netchex services and has captured 12 incidents in the last 90 days (98.21% uptime). Get email, Slack, Discord, or webhook alerts the moment Netchex reports a new incident — free for 5 monitors, no credit card.

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Netchex uptime 98.21% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 7h 30m
    Started Jul 30, 2026, 02:15 PM UTC
    Run Payroll
    Timeline · 5 updates
    • investigating · Jul 30, 2026, 02:15 PM UTC

      We've received reports of a potential service disruption. We're urgently investigating and working to understand the scope of impact. Our SRE and engineering teams have been activated and are treating this as a top priority. Known Impact / Preliminary Findings: Our...

    • investigating · Jul 30, 2026, 02:18 PM UTC

      A possible fix is being deployed across affected systems. If successful, services should begin returning to normal shortly. All hands are on deck and we’re closely monitoring the rollout to confirm full recovery. Known Impact / Preliminary Findings: We are deploying...

    • investigating · Jul 30, 2026, 02:33 PM UTC

      Unfortunately, the initial fix did not fully resolve the issue. Our engineering and SRE teams are analyzing new data and actively pursuing alternative solutions. This remains our highest priority, and we are committed to resolving it as quickly and effectively as possible. ...

    • investigating · Jul 30, 2026, 04:20 PM UTC

      Unfortunately, the initial fix did not fully resolve the issue. Our engineering and SRE teams are analyzing new data and actively pursuing alternative solutions. This remains our highest priority, and we are committed to resolving it as quickly and effectively as possible. ...

    • investigating · Jul 30, 2026, 06:21 PM UTC

      A possible fix is being deployed across affected systems. If successful, services should begin returning to normal shortly. All hands are on deck and we’re closely monitoring the rollout to confirm full recovery. Known Impact / Preliminary Findings: We have...

    Latest: A possible fix is being deployed across affected systems. If successful, services should begin returning to normal shortly. All hands are on deck and we’re closely monitoring the r…

Recent outages & incidents

Past 90 days
  1. Resolved 12m
    Started Jul 28, 2026, 07:25 PM UTC · Resolved Jul 28, 2026, 07:38 PM UTC
    View EmployeesRun ReportsRun PayrollView and Edit TimecardsPunch In / Punch OutAdd EmployeesEmployee, Manager, and Admin Login
    Timeline · 3 updates
    • investigating · Jul 28, 2026, 07:25 PM UTC

      Our top engineering and SRE teams are actively investigating the issue. We’re treating this with the highest urgency and working to identify the root cause. Thank you for your patience as we work quickly toward resolution. Known Impact / Preliminary Findings: ...

    • investigating · Jul 28, 2026, 07:32 PM UTC

      A possible fix is being deployed across affected systems. If successful, services should begin returning to normal shortly. All hands are on deck and we’re closely monitoring the rollout to confirm full recovery. Known Impact / Preliminary Findings: A fix is...

    • resolved · Jul 28, 2026, 07:38 PM UTC

      The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization. More technical details on the issue and...

    Latest: The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience …

  2. Resolved
    Started Jul 15, 2026, 01:30 PM UTC · Resolved Jul 15, 2026, 01:30 PM UTC
    Punch In / Punch Out
    Timeline · 2 updates
    • investigating · Jul 15, 2026, 01:00 PM UTC

      A possible fix is being deployed across affected systems. If successful, services should begin returning to normal shortly. All hands are on deck and we’re closely monitoring the rollout to confirm full recovery.

    • resolved · Jul 15, 2026, 01:30 PM UTC

      A possible fix is being deployed across affected systems. If successful, services should begin returning to normal shortly. All hands are on deck and we’re closely monitoring the rollout to confirm full recovery.

    Latest: A possible fix is being deployed across affected systems. If successful, services should begin returning to normal shortly. All hands are on deck and we’re closely monitoring the r…

  3. Resolved
    Started Jul 15, 2026, 01:30 PM UTC · Resolved Jul 15, 2026, 01:30 PM UTC
    Timeline · 1 update
    • resolved · Jul 15, 2026, 01:30 PM UTC

      The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization.

    Latest: The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience …

  4. Resolved
    Started Jul 15, 2026, 12:26 PM UTC · Resolved Jul 15, 2026, 12:26 PM UTC
    Punch In / Punch Out
    Timeline · 1 update
    • investigating · Jul 15, 2026, 12:26 PM UTC

      We've received reports of a potential service disruption in Time and Attendance. We're urgently investigating and working to understand the scope of impact. Our SRE and engineering teams have been activated and are treating this as a top priority. Known Impact / Preliminary...

    Latest: We've received reports of a potential service disruption in Time and Attendance. We're urgently investigating and working to understand the scope of impact. Our SRE and engineering…

  5. Resolved
    Started Jul 13, 2026, 08:35 PM UTC · Resolved Jul 13, 2026, 08:35 PM UTC
    View EmployeesRun ReportsRun PayrollView and Edit TimecardsPunch In / Punch OutAdd EmployeesEmployee, Manager, and Admin Login
    Timeline · 2 updates
    • investigating · Jul 13, 2026, 04:15 PM UTC

      A fix has been deployed across affected systems around 11:15 am this morning. All hands are on deck and we’re closely monitoring the rollout to confirm full recovery.

    • resolved · Jul 13, 2026, 08:35 PM UTC

      A fix has been deployed across affected systems around 11:15 am this morning. All hands are on deck and we’re closely monitoring the rollout to confirm full recovery.

    Latest: A fix has been deployed across affected systems around 11:15 am this morning. All hands are on deck and we’re closely monitoring the rollout to confirm full recovery.

See the full Netchex outage history

6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Netchex outage history →

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Outage history

Past 90 days · 11 incidents View full outage history →