NatWest experienced a notice incident on July 12, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 12, 2025, 04:17 PM UTC
Resolved: Consent Journey Failures Impacting Open Banking APIs for Royal Bank of Scotland and Ulster Bank (Northern Ireland) Please be aware that we experienced issues with the consent journey impacting OpenBanking APIs for Royal Bank of Scotland and Ulster Bank (Northern Ireland). This incident impacted approximately 2.8% for RBS and 3.4% for UBN calls between 13:56 BST and 16:20 BST on 12/07/2025. Please accept our apologies for any inconvenience this issue caused. Please don’t hesitate to get in touch with us via our API Service Desk if you have any questions regarding this. We’ll be on hand to help.