NatWest incident

Planned outage for RBSI scheduled for 20th June

NatWest experienced a notice incident on June 11, 2026 affecting RBSI - Accounts API - EQ, lasting 30m. The incident has been resolved; the full update timeline is below.

Started: Jun 11, 2026, 10:01 AM UTC
Resolved: Jun 11, 2026, 10:31 AM UTC
Duration: 30m
Detected by Pingoru: Jun 11, 2026, 10:01 AM UTC

Affected components

RBSI - Accounts API - EQ

Update timeline

investigating Jun 11, 2026, 10:01 AM UTC

We’d like to inform you that there will be an outage to Open Banking services for customers of Royal Bank of Scotland International (RBSI) on 9th August from 07:00 to 17:00 BST. During this outage, customers of RBSI will be unable to use Account Information Services or Payment Initiation Services. Please accept our apologies for any inconvenience this may cause. We’ll be using the time to carry out essential maintenance on our systems that will ensure we continue to provide you and your customers with a reliable service. Should you have any concerns regarding this outage, get in touch with us via our API Service Desk by logging in to the Bank of APIs website and raising a service desk ticket. We’ll be on hand to provide support.