NatWest incident

NatWest Group - Incident Notification 26/03/2026

Critical Resolved View vendor source →

NatWest experienced a critical incident on March 26, 2026 affecting RBS Payment Consent and RBS - Accounts API - Ebanking and 1 more component, lasting 5d 2h. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 12:08 PM UTC
Resolved
Mar 31, 2026, 02:38 PM UTC
Duration
5d 2h
Detected by Pingoru
Mar 26, 2026, 12:08 PM UTC

Affected components

RBS Payment ConsentRBS - Accounts API - EbankingRBS - Accounts API - BanklineRBS - Accounts API - CreditCardRBS Payments - EbankingRBS-Accounts API - ClearSpendRBS Payments - Bankline

Update timeline

  1. investigating Mar 26, 2026, 12:08 PM UTC

    Incident Alert - AISP and PISP Consent Journey Service Disruption for Royal Bank of Scotland. We are currently experiencing an incident impacting our AIS and PIS consent journey for Royal Bank of Scotland. Our technical teams are actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience while we restore normal service. Should you have any concerns or need support, get in touch via our API Service Desk. We’ll be on hand to help.

  2. identified Mar 26, 2026, 06:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 27, 2026, 09:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 31, 2026, 02:38 PM UTC

    This incident has been resolved.