NatWest experienced a major incident on April 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 24, 2026, 09:03 AM UTC
Incident Resolved - AISP/PISP consent journey failures impacting NatWest, Royal Bank of Scotland, Ulster Bank (Northern Ireland) We were aware of an issue last night that impacted Open Banking Mobile App2App consent journeys. This incident occurred between 22:36 BST and 22:45 BST last night (23/04/2026). We are currently investigating the root cause. Please accept our apologies for any inconvenience caused. Should you have any concerns or need support, get in touch via our API Service Desk. We’ll be on hand to help.