NatWest incident

NatWest Group - Incident Notification 05/03/2026

Major Resolved View vendor source →

NatWest experienced a major incident on March 5, 2026 affecting UBN Payment Consent and NWB Payment Consent and 1 more component, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2026, 11:01 PM UTC
Resolved
Mar 06, 2026, 01:51 AM UTC
Duration
2h 50m
Detected by Pingoru
Mar 05, 2026, 11:01 PM UTC

Affected components

UBN Payment ConsentNWB Payment ConsentRBS Payment ConsentNWB - Accounts API - EbankingRBS - Accounts API - EbankingUBN - Accounts API - EbankingNWI - Accounts API - EbankingNWB Payment StatusRBS Payment StatusNWB- Accounts API - Bankline

Update timeline

  1. investigating Mar 05, 2026, 11:01 PM UTC

    Incident Alert - AISP/PISP Service Disruption We are currently experiencing an incident impacting our AISP and PISP APIs for NatWest, Royal Bank of Scotland, Ulster Bank (Northern Ireland), Ulster Bank (Republic of Ireland), NatWest International Our technical teams are actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience while we restore normal service. Should you have any concerns or need support, get in touch via our API Service Desk. We’ll be on hand to help.

  2. monitoring Mar 06, 2026, 12:56 AM UTC

    This issue has now been fixed. We are monitoring.

  3. resolved Mar 06, 2026, 01:51 AM UTC

    This issue has now been resolved.