NatWest experienced a major incident on March 14, 2026 affecting NWI - Accounts API - Ebanking and NWI - Accounts API - ClearSpend and 1 more component, lasting 1m. The incident has been resolved; the full update timeline is below.
Affected components
NWI - Accounts API - EbankingNWI - Accounts API - ClearSpendNWI - Accounts API - EQNatWest International Payments - EbankingNatWest International Payments - EQ
Update timeline
- monitoring Mar 14, 2026, 11:28 AM UTC
Please be advised that we encountered issues with the well-known endpoint for the NatWest International brand, which affected third parties relying on https://secure1.natwestinternational.com/.well-known/openid-configuration as part of their API flow between 02:00 and 11:10 GMT. We sincerely apologise for any inconvenience this may have caused.
- resolved Mar 14, 2026, 11:30 AM UTC
This incident has been resolved.