NatWest incident

NatWest Group - Incident Notification 27/Jun/2026

NatWest experienced a minor incident on June 27, 2026 affecting Natwest - Secure1t Token API and Royal Bank of Scotland - Secure1t Token API and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started: Jun 27, 2026, 04:56 AM UTC
Resolved: Jun 27, 2026, 06:31 AM UTC
Duration: 1h 35m
Detected by Pingoru: Jun 27, 2026, 04:56 AM UTC

Affected components

Natwest - Secure1t Token APIRoyal Bank of Scotland - Secure1t Token APIUlster Bank NI - Secure1t Token APIRBS International - Secure1t Token APINatwest International - Secure1t Token API

Update timeline

investigating Jun 27, 2026, 04:56 AM UTC

We’re currently experiencing an intermittent issue affecting for token endpoints for the following brands: NatWest, Royal Bank of Scotland, Ulster Bank (Northern IrelandI), NatWest International and RBS International. Our technical teams are actively investigating and working to resolve this as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience while we restore normal service.
resolved Jun 27, 2026, 06:31 AM UTC

Please note that the incident we previously notified you about—which affected token endpoints for NatWest, Royal Bank of Scotland, Ulster Bank (Northern Ireland), NatWest International and RBS International—has now been resolved. The issue occurred between 23:22 BST on 26/06/2026 and 07:13 BST on 27/06/2026. During this period, customer impact was minimal We accept our apologies for any inconvenience this issue caused.